Changing the Face of a City: The work behind the web redevelopment project of

Net Tuesday is excited to be a media partner for this special presentation on the creation of Vancouver’s new website.


When: Tuesday, August 14, 2012, 6:00 PM To 8:00 PM

Where: Main floor of City Hall, 453 West 12th Ave (corner of Cambie)

Early in August 2012, the City of Vancouver will unveil an entirely new website. This is more than a website refresh – it’s a completely new website, built from the ground up with new technology and content strategies, to serve as the City of Vancouver’s user-centered presence on the web. What’s unique about the City’s new site is the way we got to the radical redesign of the site. Employing a user-centered design process combined with a comprehensive content strategy, the City embarked on a path that is known for maximum benefits for users with maximum efficiencies for internal processes.

How did a team of content strategists rework a 60,000-page municipal website to bring it down to a fraction of the size while increasing its effectiveness? Come and learn how we placed the focus completely on the user. Presentations by Gordon Ross of Open Road (UX research), Rahel Anne Bailie (content strategy), and Jerome Ryckborst (UX and usability).

This session is a special cross-association event, bringing together user experience and content specialists. Be prepared to network with your peers from VanUE, the Content Strategy and Information Architecture meetup groups, HTCE, Third Tuesday, and Net Tuesdays.

The event will be held at 6 p.m. on Tuesday, August 14th on the main floor of City Hall, 453 West 12th Ave (corner of Cambie). Parking is available around City Hall and bike rack space is available on the north side of the building. Easy access by public transit. Building is accessible.

There is no charge for this event, but you are attending, we do need you to RSVP at We are also organizing an after-event drinks & social time nearby, so stay tuned for more information about that.