Video interviews: how do you successfully implement a CRM at your nonprofit?

CRM is hard! So before you choose a database why not learn from other organization’s difficulties? (and wins!)

Darren Barefoot interviewed Alexis Stoymenoff and Elena Iñurrategui. They’ve confronted all sides of the CRM question: from within orgs and as consultants to them. Viewers will gain wisdom about when to adopt a CRM and what questions to ask to make the right infrastructure decisions for their organizations.

CRM is hard! So before you choose a database why not learn from other organization’s difficulties? (and wins!)

Darren Barefoot interviewed Alexis Stoymenoff and Elena Iñurrategui. They’ve confronted all sides of the CRM question: from within orgs and as consultants to them. Viewers will gain wisdom about when to adopt a CRM and what questions to ask to make the right infrastructure decisions for their organizations.

Want more? Here’s the Q&A session featuring Brenton Walters (whose interview was, sadly, lost.)

Net2van’s free events are possible because of the consistent support of partners like iATS Payments, the Vancouver Community Network, Techsoup Canada, and NTEN.

Digital Fundraising Events From Net2van

What’s that in the air? It’s the smell of #Tech4Good!

CRM for Nonprofits – September 11

NetSquared Vancouver is really excited to bring you a trio of workshops this fall that focus on digital fundraising.

All the events are free, so RSVP now. And if you’re into podcasts subscribe to our feed of presenter recordings.

September 11: CRMs for Nonprofits – Abandoning Excel for a grown-up CRM

RSVP for this free event.

It can be difficult for smaller organizations to follow expert advice and best practices for adopting and optimizing supporter relationships with a customer relationship management (CRM) platform, like Raiser’s Edge, Salesforce, Netsuite, NationBuilder or Keela.

When is the right moment to make the leap from a spreadsheet or ad hoc system to a CRM solution? And, which platform is the right fit for your organization?

This session features on-stage interviews with people who have confronted all sides of the CRM question: from within orgs and as consultants to them. Attendees will gain wisdom about when to adopt a CRM and what questions to ask to make the right infrastructure decisions for their organizations.

October 10: Donor Retention Best Practices

RSVP for this free event.

A strong fundraising program is an essential part of building a thriving non-profit. But when you have a small team and limited resources it can be hard to know where to focus.

In this presentation, Fawkes + Holly will offer research and experience on how to retain the donors you’ve worked so hard to acquire. You’ll leave the sessions feeling encouraged, equipped and armed with practical tools you can start implementing first thing Monday morning.

November 6: How to Maximize Data to Enhance Your Fundraising Programs and Campaigns

RSVP for this free event.

In this session, campaigners and fundraisers from any size organization will learn to use big data in a way they haven’t before. They will learn how to better target their messaging to influence people within their organization’s community to encourage them to give a gift or volunteer.

Whether through a direct mail appeal, cross fundraising approach or a face to face ask, data can help.

SPECIAL GUEST PRESENTER FROM TORONTO!
Allen Davidov is Director of Business Development at Environics Analytics in the not-for-profit practice. With nearly twenty years of experience, he is responsible for helping charities and foundations apply EA’s products and services to attract and retain donors, corporate partners and volunteers. Prior to joining EA, Allen successfully led marketing, annual giving, leadership giving and event initiatives at a number of organizations, including Sinai Health Foundation, Habitat for Humanity GTA, Canadian Breast Cancer Foundation, St. John’s Rehab Hospital Foundation at Sunnybrook Health Sciences Centre and North York General Hospital Foundation.

Got a nonprofit tech event that should be in the next newsletter? Let us know! Tweet at us using the hashtag #net2van.

JOBS AND VOLUNTEER POSTINGS

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If you have a job to share tweet to @net2van or post to our post on the meetup discussion board.
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Volunteer Futures Symposium 2018 | Conference for Volunteers, Non-profits & Charities!

Join BCACG & Volunteer BC – at VOLUNTEER FUTURES SYMPOSIUM 2018 Annual Training Event for Volunteers, Non-Profits & Charities.

Low-cost event known for its inspiring keynote addresses, practical workshops and relevant sessions with plenty of opportunities to network with colleagues and volunteers from across BC.  

Everyone welcome! Anyone wanting to learn more about volunteerism and non-profit/charities sector can attend. Sign language interpreters are available making this event accessible for people who are deaf and hard of hearing.

Topics: Digital Youth Engagement, Volunteer Management, Crowdfunding, Community Gaming Grants & more.

Keynote: Kris Archie, The Circle on Philanthropy and Aboriginal Peoples in Canada

Date: October 3 & 4, 2018
Location: Executive Airport Plaza Hotel, Richmond, BC
Fees: $225 (Member)/$325 (Non-member)

Registration fees include: All sessions, breakfast, lunch, coffee & refreshments.

For more info: Event Details

Get Google AdWords help from RED Academy

Did you know that Google gives nonprofits $10,000 in free Google AdWords credits every month?  It’s a hugely valuable resource to help drive traffic to your website, but administering your account can be tricky, especially at first.
Luckily our friends at RED Academy want to connect their marketing students with local nonprofits to help set up and administer a sustainable set of AdWords campaigns for your organization.
If you’re interested apply at https://goo.gl/forms/gYIVGM92G6K1zTt12
Chris (RED Academy) and Eli (net2van)

PANEL DISCUSSION: Truth and Reconciliation in a Digital Age – Net2van June 19, 2018

In acknowledgement of National Indigenous Peoples Day here’s the recording of our “Truth and Reconciliation in a Digital Age” panel hosted by the First Nations Technology Council at the HIVE.

The discussion was led by Denise Williams, Executive Director of First Nations Technology Council. Panelists include James Delorme, Jen Castro, Leena Minifie, Lauren Kelly, plus some surprise special guests!

https://www.meetup.com/net2van/events/247961922/

We exist in an age of reconciliation, one in which an increasing number of Canadians are beginning to explore their role in meaningfully addressing historical and ongoing injustices and inequities. So where does one begin? And what will a sector in meaningful pursuit of reconciliation look and feel like?

Join the First Nations Technology Council for a discussion about how nonprofits and the technology industry can participate in reconciliation and adopt the recommendations of the Truth and Reconciliation Commission: http://www.trc.ca/

Please join us in thanking our loyal sponsors

Slides + Video: The Digital Nonprofit 2018

We created The Digital Nonprofit conference because after 10 years of meetups our members asked us for an event that was more “boss friendly”. A place where we could talk about digital strategy and transformation, not just practical hands-on technology implementation. But we didn’t anticipate the hunger for a community-driven #Tech4Good conference. Even as we grew from 80 attendees to 225 we’ve continued to sell out every year. So thank you for your support! It means so much because as volunteers your encouragement is what motivates us to keep going!

The expert presenters have generously allowed us to share their slides – and we professionally recorded half the sessions, with the other half available through recorded livestream video.

Enjoy! We hope to see you at the 2019 edition of the conference and at our free monthly meetups.

The Digital Nonprofit in 2 Minutes and 20 Seconds

How Do You Attract Tech Literate Talent? – Crystal Henrickson of Talent Collective

How Your Online Fundraising Stacks Up With 152 Canadian Charities – Brady Josephson, NextAfter

Test, Fail, Adapt, Win: Increase Your Chances of a Successful Campaign – Shoni Field + Charly Jarrett, BC SPCA

Truth and Reconciliation in the Digital Age – Denise Williams, First Nations Technology Council

Crash Report, Or “Sorry For Breaking Your Nonprofit” – Rob Cottingham, Social Signal

LIVESTREAM VIDEO RECORDINGS

The audio’s a bit iffy, but we were able to record every session.

The Technology Strategy of Love – Tracy Kronzak of Salesforce.org

Building Systems To Help Our Orchestra Scale – Steve Coombs of Vancouver Metropolitan Orchestra

Discover Your Hidden Engagement Pyramid – Barbara Christensen, Percolator Consulting

Digital Teams in 2018: The New Landscape of Digital Engagement – Jason Mogus

From Paper Registration Sheets in a Muddy Field to Tablets And Databases: How Grassroots Nonprofits Grow Up – Lyda Salatian, Green Teams of Canada

The Technology of Solidarity – Matt Price

Sponsor Love

Conferences don’t happen without a crew. We are grateful to our volunteers for running the show. We are in debt to the presenters who contributed their expertise. And we can’t thank the sponsors who underwrote the event enough, since they enabled us to create an accessible event for you, our #Tech4Good community.

Our sponsors are investing in our community because they share our conviction that nonprofits need the power of technology to do more good. Give them your attention and $$!

PRESENTING SPONSOR

Traction on Demand + Salesforce.org

PLATINUM SPONSORS

GOLD SPONSORS

BRONZE SPONSORS

Thank you all! With gratitude,

The Digital Nonprofit Team + NetSquared Vancouver

Technology Show and Tell: Productivity Tools Speed Dating for Nonprofits – Video Clips from #Tech4Good Meetup in Vancouver

What’s your productivity secret? What tools make you look like a magician to your coworkers?

At the May 8 NetSquared Vancouver meetup Chad Leaman hosted our annual Technology Show and Tell – it’s your chance to share the gadgets inside your toolshed.

Our guest presenters each got up to five minutes to showcase a wide range of low-cost or free online tools available to nonprofits today. Each tip had the goal of helping us communicate better with workers, volunteers and stakeholders, and work more efficiently.

Check out the videos. You’re bound to learn a few things that change the way you work.

Digital Teams in 2018: The New Landscape of Digital Engagement

See Jason Mogus at The Digital Nonprofit conference on June 11. Tix on sale now!

The state of digital teams inside our nonprofits often reflects deeper issues of culture and structure and how well adapted our institutions are to today’s communications landscape. So what’s going on with digital teams today? What team structures, roles, and behaviours are producing the best outcomes? Are we getting better at cross-silo and cross-channel communications? Are we set up to really deliver on the promise of digital engagement?

Jason Mogus has been a digital structure geek for two decades, and his firm recently released their 3rd report on Nonprofit Digital Teams. He will share highlights from the report, trends over time, and war stories working inside institutions of all shapes and sizes. Then you’ll get a chance to solve for digital structure issues at your organization in real time!

Key takeaways from the 2018 Digital Teams Report include:

  • When digital leads, we win. Having digital leaders on senior management teams and shaping new campaigns and initiatives is now proven to lead to more successful digital programs
  • Is engagement just a word? The vast majority of respondents don’t measure engagement and lack dedicated staff + budget to lead it, showing engagement is still more of a concept than a deeply valued reality
  • Distributed digital skills leads to better programs. We found teams with the highest performance digital programs are overwhelmingly using the hybrid team structure model
  • We still struggle with structure. Three-quarters of teams have been re-structured in the past 3 years, yet only 10% find their structure to be highly effective. That’s a lot of painful change leading to uncertain results

Covering topics ranging from where digital teams now live, today’s key roles, shifts in team structures, sources of cross-departmental tension, and how we develop digital leaders, we offer an insight for each data point, and include four recommendations for helping our organizations become more effective by building better digital teams.

Crash Report! with Rob Cottingham

Digital transformation is all fun and games… until it isn’t! Rob Cottingham, co-founder of the very first social media agency, shares lessons learned at The Digital Nonprofit conference. 

… or “Sorry for breaking your nonprofit”

Digital transformation sure sounds like fun… the same way bathroom renovations do. Then you start finding black mold and structural damage, and before you know it your place is stripped down to the studs and you’re booking a three-month stay in a Motel 6. Rob kicks off the afternoon with a bracing look at what we’ve let ourselves in for — as well as the surprising upsides of disruption.

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Rob Cottingham is Canada’s leading progressive speechwriter, presentation coach and leadership communications strategist. He’s the cofounder of Social Signal, the world’s oldest social media agency, where he worked closely with a wide range of nonprofits. Rob draws the Noise to Signal cartoon on life, work and business in an online world, and performs as a standup comic wherever there’s a stage and a mic.

How Do You Attract Tech-Literate Talent? – See Crystal Henrickson at #DNP2018

How do you attract tech-literate talent? The competition for talent continues to grow, and while some nonprofits only use dollars as their competitive advantage, savvy organizations are turning towards attraction and retention strategies that individuals really want: work autonomy, location-independence and mobility. But, it’s not as simple as unplugging. Learn the key elements (and debunk the myths) to creating a remote-friendly employee culture.

See Crystal and 15 digital strategy experts at The Digital Nonprofit June 11, 2018.

Crystal Henrickson, CPCC, ACC Career and Leadership Coach, Talent Collective

Certified leadership + career coach and culture engagement strategist, Crystal works with new and seasoned leaders to develop engaged employee experiences. Scaling teams, developing leadership communication skills, mapping out professional development plans, and designing distributed and remote workplace solutions, are supported by her professional experiences in community building, marketing, sales, social media engagement, recruitment, distributed + localized team management.

Crystal has had the opportunity to drive talent, culture, marketing and community strategies at over 30 technology-focused companies like Yelp, Chimp, Invoke and Spring. Crystal is a location independent business owner and when not working, can be found in her garden, surrounded by a family of ducks, hens and a goose named Veruca.