May 9: Hot Topics in Nonprofit Technology: AI, VR, and Mastodon [IN-PERSON]

We are thrilled to announce an upcoming in-person event exploring the hot topics in nonprofit technology, including Artificial Intelligence (A.I.), Virtual Reality (V.R.), and Mastodon.

This event will take place on Tuesday, May 9th at the Creekside Community Centre, and will look at what you, as a small to middle-sized non-profit, need to know about these technologies.

Register: https://events.techsoup.org/e/mghs6s/

Venue map: https://goo.gl/maps/osjTCRCC896da2f38

Jai Djwa will share his knowledge and insights on how these technologies can be used to advance the work of nonprofits. AI will impact how nonprofit organizations handle things like engagement and conversion, while VR helps us think about different aspects of perception.

Our agenda for the evening

  • 5:45 PM Doors open
  • 6:00 PM Event Starts
  • 6:15 PM: Artificial Intelligence for Nonprofits. AI and its applications in nonprofit organizations
  • 6:30 PM: Virtual Reality for Nonprofits. The potential of VR in creating immersive and engaging fundraising campaigns.
  • 6:45 PM: How Mastodon can be used as an alternative social media platform for nonprofits.
  • Q&A 7:00 PM

In addition to the informative presentations, we will provide ample opportunities for networking and engaging in discussions with fellow nonprofit professionals.

We would like to thank our sponsors and partners for their support in making this event possible. If you are interested in sponsoring or partnering with us, please email eli@vandergiessen.ca

Events like this one allow us to come together as a community, share our knowledge, and support each other. So please mark your calendars, spread the word, and let’s make this event a success!

Thank you for your support.

Sincerely,

Ben and Eli, TechSoup Connect Western Canada

REPLAY: Indigenous Protocols For Nonprofits

What is a territorial acknowledgment? How does it differ from a traditional welcome? If you are asking yourself these types of questions, you need to watch the video replay of TechSoup Connect Western Canada’s April 11 event.

In this informative and welcoming workshop Rowena Veylan, Founder of The New School of Fundraising, discussed the importance of understanding Indigenous protocols in Canada and how this relates to the nonprofit sector.

Want to work with Rowena or bring the full version of this workshop into your organization? Reach out to Rowena at https://nsof.ca/contact/

Video

Rowena also shared this hilariously uncomfortable video from the Baroness von Sketch Show.

Slides

Links from the Chat

An Interview with Rowena Veylan about Indigenous Protocols For Nonprofits

TechSoup Connect BC is proud to present our next event, Indigenous Protocols For Nonprofits on Tuesday, April 11, 2023, with Rowena Veylan from the New School of Fundraising. This workshop is designed to help non-profits understand the role that indigenous protocols can play in their events and functions and how to be able to do such things authentically.

“We encourage non-profit organizations to approach things authentically when it comes to including indigenous protocols in events. What it means, Why it’s done. The nuts and bolts. Make it personal to you. Read from your heart and ensure that things come through in a meaningful way.”

Rowena Veylan

There are differences between how First Nations groups conduct things like a traditional welcome or a land acknowledgement and many non-profits don’t know even know what the difference is between a welcome and an acknowledgement. There is also a lack of consistency at non-profit events regarding a welcome or acknowledgement as they are present at some events and not others.


“In the non-profit industry, we are empathetic and compassionate and we want people to feel that it’s ok to call an admin office or friendship centre of a nation and ask how this can be approached.”

Some other key parts of the workshop will also look at how to help organizations foster lasting relationships with groups and Nations as its the ongoing relationships that are key. Correct name pronunciation of both the individuals and groups that may be involved in an event will also be covered.

June 6: Audience Research: Save Time And Effort With Your Communications

Discover three low-cost, high-rewarding ways your comms team can create content and campaigns that your ideal audience will love. No matter your team size or capabilities!

This event features Alison Knott, who is quickly becoming TechSoup Connect Western Canada’s good luck charm!

🗓️ Tuesday, June 6, 12:00 PM pacific
🎟️ https://events.techsoup.org/e/m6vstb/

April 11: Indigenous Protocols For Nonprofits

What is a territorial acknowledgement? How does it differ from a traditional welcome? If you are asking yourself these types of questions, we are here to help.

This online workshop from TechSoup Connect Western Canada will discuss the importance of understanding Indigenous protocols in Canada and how this relates to the non-profit industry.

🗓️ April 11, 12:00 p.m. PT
🎟️ https://events.techsoup.org/e/mmjubh/

This event is held with the support of the New School of Fundraising.

REPLAY: The Fundraising Drivers that Raise You More

Here is the video replay from our March 7, 2023 event “The Fundraising Drivers that Raise You More”, presented by the TechSoup Connect Western Canada Chapter. We hope that you found the session informative and helpful in your efforts to raise more money for your organization.

📃 View the slides

We would like to thank our expert speaker, Rebecca Alfred, who shared her knowledge and experience to help you with your fundraising. Connect with the Trellis team: bit.ly/techsoup-van-trellis

Free Guide: The Fundraising Drivers that Raise You More

Organizations that are raising more for their causes are approaching fundraising differently, and it’s working. As you read this guide, you’ll learn the secrets from organizations that are raising more so you can do the same.

Download: bit.ly/techsoup-trellis

What to expect:

  • An introduction to donation augmented fundraising techniques
  • A deep dive into each fundraising driver
  • Data insights from a study of over 1000 fundraisers
  • A one-pager for your board
  • Actionable next steps to help you succeed

Download the free guide: bit.ly/techsoup-trellis

REPLAY: Maximizing Your Website for Nonprofit Success

Here is the video replay from our February 28, 2023 event “Maximizing Your Website for Nonprofit Success”, presented by the TechSoup Connect Western Canada Chapter. We hope that you found the session informative and helpful in your efforts to optimize your nonprofit website.

📃 View the slides

We would like to express our gratitude to our expert speaker, David Pisarek, who shared his knowledge and experience to help nonprofits in their website optimization efforts.

Message from David Pisarek

I wanted to take a moment to thank you for joining me in the recent webinar about how non-profit organizations can improve their website to attract more traffic and increase their impact. It was truly a pleasure to share my insights with such a passionate and dedicated audience.

As someone who has spent over 20 years working in, and with, NPOs from a technology standpoint, I know just how important it is to have a website that looks great and is easy to navigate and use. I’m thrilled that I provided you with some actionable tips and resources that you can use to improve your website and take your organization to the next level.

Please take advantage of the website audit, free help to get analytics on your website, and/or getting up and running with MightyNPO.com.

I firmly believe that non-profits and charities play an essential role in our society, and I commend all of you for the vital work that you do. I hope that the information I shared during the webinar will help you better communicate your mission and engage more people in your cause.

Thank you once again for your time and attention, and I look forward to continuing to support TechSoup and its community in any way that I can.

Links and Resources

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We look forward to seeing you at our future events.

Oct 13 & 14: Volunteer BC & BCACG CONFERENCE for Nonprofits, Charities & Volunteers

Join BC Association for Charitable Gaming (BCACG) & Volunteer BC . This conference is for individuals around BC interested in learning more about volunteerism, non-profits, charities & Community Gaming Grants.   Attend our event aimed at helping you move forward and adapt to a post-pandemic world. Everyone is welcome! 

Keynote: Crystal Flaman founder of Inspiring Success Services – Inspiration, Collaboration and Creating You Extraordinary Future.

Sessions: Attracting & Engaging Youth Volunteers, Governance as Leadership, Community Gaming Grant & Funding Updates, Tech Trends for Non-Profits, Impactful Storytelling and more.

Date: October 13 & 14, 2022
Location: Executive Hotel Vancouver Airport, Richmond
Fees: $200/2 days(member) – $300/2days(non-member)

Registration fees include:   All sessions, breakfast, lunch, coffee & refreshments. 

For more info: Event Details (https://bit.ly/VBCACG22)

What is a New Member Worth? Calculating Customer Acquisition Cost and Lifetime Value

In this webinar, learn methods to assess and calculate Customer Acquisition Cost (CAC), Lifetime Value (LTV), and more!

How much should you spend on ads or growth at your nonprofit? What is each email address worth? You need to know how to calculate customer acquisition cost and lifetime value.

In this webinar, author and University of Southern California Professor Paul Orlando gives a friendly and accessible introduction to Unit Economics.  Paul will demonstrate methods to assess and calculate Customer Acquisition Cost (CAC), Lifetime Value (LTV), and more.

What You’ll Learn

  • Ways to calculate Customer Acquisition Cost (CAC) and Lifetime Value (LTV) with additions like customer segments, cohorts, retention, and more (and why they can be imperfect methods).
  • How to manage the cost of growth along with potential value generated.
  • The difference between growing and scaling a nonprofit.

Important Definitions

Customer:

Anyone who exchanges money with your nonprofit i.e. members, donors, ticket holders, corporate sponsors, etc

Lifetime Value (LTV):

“The gross profit that an organization earns over the relationship with a customer.”

Customer Acquisition Cost (CAC):

“Cost of getting a paying customer ‘in the door.’” (figuratively or literally)

Key Takeaways from this Webinar

  • It’s important to balance Customer Acquisition Cost and Lifetime Value with time. As Paul mentions, it’s a race, and you have to make sure you don’t run out of time!
  • There are many ways to get a customer/donor “in the door.” A variety of methods are discussed in the webinar by both the presenter and attendees.
  • Using the formulas shared in the webinar, nonprofits will be able to calculate Lifetime Value and Customer Acquisition Cost and use that data to help guide their focus.
  • Segmenting customers/donors is an important part of calculating and tracking LTV and CAC.

Bonus Q&A

Stay tuned to the end of the webinar for the Q&A and get answers to these questions:

  • Should ads be focused on the top three performing segments and consistently test for that segment using a single platform?
  • Which is better: Excel templates or online calculators? 
  • Where should you begin if you are new to Unit Economics?

Watch the recording to learn how to calculate customer acquisition cost and lifetime value!

What is a New Member Worth?

Additional Resources

About the Presenter: Paul Orlando

I build internal incubator/accelerator programs around the world (including Los Angeles, Hong Kong, Rome, and remote), getting companies to solve problems that they couldn’t in other ways. Building these programs I unlock new revenue and partnership opportunities for large organizations. These programs build autonomy and skills that keep employee retention high in an era when companies need to maintain their top talent.

Join the TechSoup Connect British Columbia Community!

TechSoup Connect British Columbia hosts online and in-person tech-for-good events that bring nonprofits together. We help you build communities, share resources, and discover new opportunities for social impact.

We welcome nonprofits, consultants, technologists, funders, and everyone else passionate about using technology for good. 

Check us out: https://events.techsoup.org/techsoup-connect-british-columbia-chapter/

Sponsors

A HUGE thanks to our amazing community partners and sponsors. Give them love! Spend 💵with them!