I’ve got bad news. Most of the time you spend looking at your analytics is probably in vain. There is too much data that tells you too little information. You thought analytics was all about using information to make better decisions, but it isn’t working. How do you go beyond just giving yourself a nice pat on the back with how many visitors you got last month?
This presentation will cover how charities and non-profits can select and track the metrics that truly matter and how they can use them to make and confirm decisions that matter.
Here’s a rough outline of some of the thoughts you might have throughout the presentation:
“What are vanity metrics and why should I hate them so much?”
“Ok smart guy… how do I pick metrics that actually matter then?”
“Pirates! Now I know your crazy.”
“Talking to real people?! I thought this was a presentation about analytics.”
“Oh… it’s A/B testing… not Ab testing. That sounds more pleasant.”
About the presenter: Chris Geoghegan is the Product and User Experience Lead at Peer Giving where he works with a team to create software that enables charities to tell their story and raise funds online.
Here’s a terrifying statistic: 70% of Information Technology (IT) projects fail! Studiesconsistentlyshow that even well-resourced organizations have a better-than-even chance of project failure. Reasons include “fuzzy business objectives”, “out-of-sync stakeholders” and “excessive rework”. In short: a lack of good project management (and not a shortage of money.)
Please join Net Tuesday on March 5 for “IT project management for nonprofits”. Experts from PM-Volunteers will provide an introduction to the core skills of project management and present a case study on their support for BC211’s Information Management System Implementation. An evening spent getting an introduction to the skills of project management will save you time, money and a world of frustration! :-p
pm-volunteers.orgTM is a grassroots initiative of the project management community. Its’ mission is to mobilize the project management community in order to generate high value, skilled volunteer project management services for Not for Profit community and charitable organizations. For more information, please go to www.pm-volunteers.org.
Don Williams, PM-V’s Senior Client Relationship Manager, and Shawn Hawkins, the volunteer project manager for BC211’s Information Management System Implementation Project, will be co-presenting the session.
Our sponsor
Net Tuesday is thrilled to have HiVE Vancouver as our venue sponsor.
HiVe Vancouver is a shared workspace with a dynamic cafe-like studio culture. They are home to artists, designers, small social enterprises, mid-size NGOs, green businesses, IT experts, self employed, start ups, independent contractors… and you?
bc211 background and case study
bc211 is an Information and Referral organization that is funded by the Province of BC and the United Way to operate the following provincial lines; 211, VictimLink BC, Youth Against Violence, Alcohol and Drug, Information and Referral Service and the Problem Gambling Help Line. Their service is free, confidential, and multilingual and is a referral to a full range of community, social, and government services 24/7. BC211 is currently working on a project which will see the enhancement of their 211 internet portal which will feature a searchable database for all social, community and government resources in the Lower Mainland of BC as well as being used by the call centre for tracking call data for all lines.
Information Management System Implementation Project (IMSI)
bc211 utilized a custom built data base that no longer meets their needs. To support its replacement bc211 connected with PM-V to engage a volunteer project manager (PM) Shawn Hawkins. The new data base – Information Management System (IMS) will enhance the ability to report data gathered from callers and help public search capacity and device agnostic. A review of the Strategic Plan by PM Shawn was completed. He worked with the Executive Director to create a Project Plan that took into account the focus areas; stakeholder plan, scheduling, training, risk register, resource and budget requirements. With the Project Plan in place Shawn provided in-depth coaching to the Executive Director and her team that assisted them with its implementation.
“When BC211 was about to take on the implementation of a new Information Management System, we knew for this initiative to be successful, we needed some professional project management skills. When I learned about pm-volunteers.org I was a bit skeptical. Would this organization really be able to provide a volunteer project manager who was up to the task? We’ve learned that what pm-volunteers.org delivers is exceptional. We were encouraged to treat this like a regular employee selection which started with a position description and a call for applications.
We interviewed three great candidates and we were very grateful when Shawn Hawkins signed on.
Shawn has been instrumental in keeping us on track. He delivered a solid project plan and a risk register. Beyond project management he has been a mentor to many of us and he took the time to meet individually with our entire project team. It’s really quite something to get such a commitment from a volunteer like Shawn who has years of experience and expertise to share with us.” – Myrna Holman, executive Director, BC211
“Seldom in life do opportunities come along to be a part of history in the making. On one level, I’m working with a wonderful organization, BC211, that is re-shaping how people-in-need reach out for help, and how the public and non-profit sectors that serve those needs are able to plan for the future. In clinical terms, the project is about implementation of a state-of-the-art information management system. But unlike project management work in the private/corporate world, my role is not to “do the work”, but to open the window on project management approaches and benefits so the leadership team at BC21 can “do the work”.
At project completion, the legacy will be not only a new IMS, but also a team versed in the project management discipline and committed to applying it across the board as their organization grows. On another level, I get to showcase the outrageously successful PM-V approach, matching non-profits with needs to project managers building experience and giving back to their community. How great is that!” – Shawn Hawkins, volunteer Project Manager
Mack will be talking about maps and putting large amounts of data onto web-based maps, how to get more information onto maps, and some other ways we can dynamically visualize data using opensource javascript libraries like http://d3js.org/ and http://raphaeljs.com/ Mack will demonstrate how you can to build a simple map from open data sources using Google Fusion Tables. Mack will also show some examples of using maps to tell stories and communicate information.
Whether using data created by your own organization, or external sources, its very important to create a context for the message you are communicating.
The twitter hashtag for Net Tuesday is #ntvan and our account is @NetTuesday
Mack Hardy is the director of Affinity Bridge a technology company in Vancouver focused on enabling non-profits and social mission organizations to use technology to amplify their message and meet their goals.
Follow Mack and Affinity Bridge on twitter
@mackaffinity
@affinitybridge
Our sponsor
Net Tuesday is thrilled to have the HiVE Vancouver as our venue sponsor.
HiVe Vancouver is a shared workspace with a dynamic cafe-like studio culture. They are home to artists, designers, small social enterprises, mid-size NGOs, green businesses, IT experts, self employed, start ups, independent contractors… and you?
A panel presentation and public discussion on the impact of social media in spreading Idle No More and in impacting the media discourse around Indigenous issues in Canada. The creative use of social media made it impossible for the mainstream media to ignore #IdleNoMore, and continues to shape how this unprecedented debate is taking place throughout society. Join us for an evening of talking and tweeting about #IdleNoMore.
Your panelists
Cecilia Point, spokesperson for the Musqueam Nation
IABC/BC, the B.C. Chapter of the International Association of Business Communicators, is looking for local non-profits who would like some help with a spring project.
Gift of Communications is an IABC/BC program where volunteers put their business communication expertise to work to support local non-profit organizations. This win-win opportunity allows the members of the trade organization to make a difference in the local community, while showcasing the communications profession and its flagship association.
Mel Findlater shares how tablets and smartphones such as the iPad and iphone really can create social change in education, for people with disabilities, older people, and in your everyday productivity.
Storified by Net Tuesday· Sat, Jan 12 2013 12:08:09
Tablets, Smartphones, iPads, iPhones: Gadgets for Good?Net Tuesday is thrilled to have Mel Findlater from NetSquared Cambridge present on mobile technology for good this month. =========== Abo…
Our presenter, from Cambridge UK
Melanie Findlater (melfindlater) on TwitterInstantly connect to what’s most important to you. Follow your friends, experts, favorite celebrities, and breaking news.
Tablets and Smartphones – Gadgets for Good?Prezi transcript Tablets and Smartphones Gadgets for Good? Communication Independence Tablets & Smartphones- Gadgets for Good? They just …
Tablets & smartphones: Gadgets for Good?evdg
Ha! RT @nettuesday: #ntvan @melfindlater rocks the smart world… Who pushes the envelope, Mel does!Melanie Findlater
thx everyone at @nettuesday for all of the good discussion tonight. So much enthusaism – great group! #ntvanMelanie Findlater
@melfindlater @NetTuesday Great point of entry for us newbies at Net Tuesday. Thank you, Mel! #ntvanRyan Calbick
See more sections below… Photos, feeds, links and our glorious hosts.
Content from Tablets & smartphones: Gadgets for Good?Net Tuesday January 8 2013 www.meetup.com/Vancouver-social-media-nonprofits-social-c… Ever wondered what the big deal is about these ne…
Video by Eoghan Moriarty of Mindagape Creative. The video is dark, but the audio mix is SWEET!
Tablets & smartphones: Gadgets for Good?evdg
The feed …
#ntvan can you share your story with @melflatlinerDavid Gloyn-Cox
#ntvan the device is not the focus it is the tool to achieve the goal of salient and worthwhile educationNet Tuesday Meetup
#ntvan look back to the olden days… limited classroom… The pre silicon days.Net Tuesday Meetup
RT @elijah: Super rad(ical) video on new ways to teach. “@NetTuesday: #ntvan The Flipped Classroom http://www.flippedclassroom.com/”Ajay Masala Puri
@FizaAlam if u weren’t a virtual teacher video on new ways to teach. “@NetTuesday: #ntvan The Flipped Classroom http://www.flippedclassroom.com/”KallMeK
Super rad(ical) video on new ways to teach. “@NetTuesday: #ntvan The Flipped Classroom http://www.flippedclassroom.com/”Eli van der Giessen
I love @melfindlater ‘s conversational approach at @NetTuesday. Come back to the west coast! #ntvan @Net2CambEli van der Giessen
#ntvan imagine the voice of Julie andrews @melfindlater sings and shows a few of her favourite things.Net Tuesday Meetup
O god not w/ my husky voice! RT @nettuesday: #ntvan imagine voice of Julie andrews @melfindlater sings & shows a few of her favourite thingsMelanie Findlater
#ntvan nice participation from the audience… Great to hear the comment.Thank you net tuesday peeps :)Net Tuesday Meetup
Great to be at @NetTuesday #ntvan to learn some tips and tricks on using smartphones and tablets for good. I’m on a tablet right now!PeaceGeeks
#ntvan Making the impossible possible!Net Tuesday Meetup
Links and stuff so you can get the gorgeous fillings…
Mindings – Share photos, text messages, reminders, and Facebook with your older family from your mobile phone. Be better connected and care for the ones you love.Share personal captioned photos, text messages, calendar reminders, Facebook, and much more on a digital screen. Better connect and care …
Loquendo: global supplier of speech recognition and speech synthesis technology and solutionsWith over 30 years cutting-edge R&D experience, global speech technology leader Loquendo provides all the solutions required for creating…
MyChoicePad – Be heard. Be cool. Be you.MyChoicePad – an educational Makaton iPad app for children and adults with learning or communication difficulties.
Verbally for iPadVerbally. Start a conversation. Home · About the app · Features · Verbally Premium · Our Story · Get the app · get Verbally. “The progr…
Code for America | A New Kind of Public ServiceAdopt-a-Hydrant lets citizens claim responsibility for shoveling out hydrants during snowstorms. Turns out, though, that was just its beg…
Home | Apps for GoodWhere young people learn to create apps that change their world Become a school partner If you are interested in your school becoming an …
Educational Vodcasting – Flipping the ClassroomVodcasting and the Flipped Classroom. This site is maintained by Jerry Overmyer and is devoted to teaching educators how to use vodcast…
Flipped Classroom | Office of Faculty and Organizational DevelopmentTranslation of content on this website is performed by Google™ Translate, which performs automated computer translations that are only an…
Epic Win – Level-Up Your LifeOur lives are full of quests. Remember that birthday card, send that email, or drag ourselves to the gym on a regular basis. Trouble is, …
SketchBook Pro – Drawing App – AutodeskDigitally sketch and paint using Autodesk SketchBook Pro sketching software. Drawing app is also available for iPad and Android tablets a…
comiclife.com
Flipboard — Now available on iPhone2010-2012 Flipboard, Inc. Made with Love in Palo Alto, California. Flipboard and the Flipboard Logo are trademarks of Flipboard, Inc. T…
Prezi – The Zooming Presentation EditorPrezi is a cloud-based presentation software that opens up a new world between whiteboards and slides. The zoomable canvas makes it fun…
Ooo me likes @Popplet (no autocorrect, not pooplet) for organizing thoughts and notes. Thx @melfindlater #ntvanAjay Masala Puri
Popplet | Collect, curate and share your ideas, inspirations, and projects!Popplet is an app for the web and iPad, where you can collect, curate and share your ideas, inspirations, and projects.
You Can Bike TooGrab a friend and Hire a Bike Join others on a Try It Out Tuesday Grab your kids and try a Family Fun Session Book an exclusive Session f…
An finally but not least our great hosts for the night.
Thanks @thenetworkhub for hosting @NetTuesday tonight! So swanky. #ntvan http://pic.twitter.com/Y6boFMjdKimberly Antifaeff
Vancouver Office Space, Mailbox Rental, Mailing Service, Answering Service, Meeting Room Rental | The Network HubThe Network Hub provides services such as office space for entrepreneurs, mailbox rental, shared office, meeting room rentals, phone answ…
Here’s what happened in my NetSquared gig in December/ 2012.
Happy New Year!
I’m looking forward to supporting your local community activism in 2013 and I’m delighted to welcome new members to the NetSquared local organizer team. In fact, I received more than five new organizer applications over the holidays and several inactive groups including Seattle and Montreal are also planning to relaunch.
Let’s use the new year to commit to holding frequent NetSquared local events and if you know anyone who might be a good prospect for launching a new group please refer them to me!
Here’s an update on our latest activity:
Highlights from the NetSquared community blog
The NetSquared community blog is alive again! We welcome your contributions. Use the blog to promote your upcoming events, share your nonprofit tech thoughts, or show off (don’t be shy!) with highlights from your meetups. We welcome your blog posts, photos, storifys, videos and more!
The eleventh of the NetSquared platform is now live. Highlights include the ability to add non-meetup events to your user profile and projects. We have improved the local organizer map to make the pins bigger and easier to navigate. The local organizer profile pages have been fixed and now show your city and link to your group pages.
Windows 8 Apps for Social Good Contest
The Windows 8 Apps for Social Good Contest invites both new and seasoned developers to create an app for “social good” – and you could win cash prizes to help fuel your dream and keep it going!
The contest is open to pre-existing applications, so if you know of a Windows 8 or Windows Phone 8 app that meets our definition of social good please encourage the developer to register.
Note: the contest is only open to residents of the USA. But anyone can vote and share!
January events
So far 14 events have been scheduled in January, with several still in gestation. Are you planning an event that didn’t make it onto this list? Let me know!
We will be switching up our meeting spaces in 2013. Please read this carefully so that you don’t get lost!
January 8th’s mobile-focused event will be held at The Network Hub at 422 Richards St.
Our February and March meetings will be held at The HiVE.
There is now a NetSquared meetup in Abbotsford. Tell your friends in the valley to join the group!
We are planning our first Surrey event for June. We can tentatively announce that Darren Barefoot and Miss604 (Rebecca Bollwitt) will be speaking. We are looking for a local partner in Surrey who can help us plan quarterly events. Is that you?
Thank you for an amazing 2012. Here’s what we’ve done together:
9 meet-ups with experts from Vancouver’s nonprofit tech community
1 pub night (want to do another?)
1 unconference (with another this spring)
1 social media surgery (where we dressed up as ER staff)
Grew from 900 members to 1358. Vancouver is now one of the fastest growing Netsquared groups (and the second largest of the 50 groups!)
It has been great to meet so many new people and learn about the world-changing things you are doing. The volunteer organizing team is honoured to support you.
So, what’s next?
New venues
As you might have heard W2 Woodwards is facing eviction so Net Tuesday will be trying out some new homes this fall while we settle on a new permanent venue. The Network Hub and The HiVE have already offered to host us.
A huge thanks to Irwin, Lianne and the entire W2 Woodwards team for their support over the years.
Make Meaningful Connections
It’s uncomfortable being the outsider. We’ve all been there: walking into a room where everybody else seems to know each other and nobody gives you…
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